We deliver across Pakistan with fast and reliable shipping. Estimated delivery times are:

Standard Delivery: 2-5 business days

Express Delivery: 1-2 business days

Orders are usually processed and shipped within 24-48 hours after confirmation. Once shipped, delivery times are:

Major Cities (Lahore, Karachi, Islamabad, etc.): 1-3 business days

Other Cities & Remote Areas: 3-5 business days

You will receive a tracking number via email or SMS once your order is dispatched. Delivery times may vary due to holidays or unforeseen delays.

Sizing details depend on the product you’re purchasing. Here’s how you can check:

Jewelry: Product descriptions mention length, width, and material details (e.g., ring sizes, necklace lengths).

Handbags & Accessories: Dimensions (height, width, depth) are listed in each product description.

Sunglasses & Eyewear: Frame width, lens size, and other specifications are mentioned on the product page.

Makeup: Sizes (e.g., ml, grams) are provided for each product.

If you're facing trouble while placing an order, try the following solutions:

Check Your Internet Connection: Ensure you have a stable internet connection.

Clear Cache & Cookies: Try clearing your browser’s cache and cookies or switch to a different browser.

Verify Payment Details: Double-check your payment information and ensure your card or payment method is working.

Try Again Later: Sometimes, temporary issues may occur. Wait a few minutes and try again.

Contact Our Support Team: If the issue persists, reach out to us via:

📩 Email: charmzy50@gmil.com

📞 WhatsApp/Helpline: 03038043805

We want you to love your purchase! If you’re not satisfied, you can request a return or replacement under the following conditions:

Return & Replacement Policy:

✅ Eligibility:

Items must be unused, undamaged, and in original packaging.

Returns/replacements must be requested within X days of delivery.

Certain items (e.g., earrings, cosmetics) may not be eligible due to hygiene reasons.

✅ How to Request a Return/Replacement:

Contact Us: Reach out via [Your Support Email/WhatsApp] with your order details.

Provide Proof: Share clear pictures/videos of the item and the issue.

Approval & Process: Once approved, we’ll guide you on how to return the item or send a replacement.

❌ Non-Returnable Items:

Used or damaged products

Items without original packaging

Customized or final sale items

For more details, check our Return Policy Page or contact our support team. We’re happy to help! 😊📦✨

If you need to cancel your order, please follow these steps:

✅ Order Cancellation Policy:

You can cancel your order before it is shipped by contacting our support team.

Once the order has been dispatched, it cannot be canceled but may be eligible for return or exchange.

✅ How to Cancel Your Order:

Contact Us ASAP: Reach out via [Your Support Email/WhatsApp] with your order details.

Provide Order Information: Share your order number and reason for cancellation.

Confirmation: If the order hasn’t been shipped yet, we’ll process the cancellation and issue a refund (if applicable).

If your order is already shipped, you can check our Return & Exchange Policy for further assistance. Let us know how we can help! 😊🚚✨